Dear Abhay,
Not just in factories or plants, even in the service sector, employers select HR professionals who know the local language. The primary reason for their decision is the employment of the local staff at the lowest level of hierarchy, who are known as 'workers'. The workers prefer someone of their own who understands their language or culture. The knowledge of the local language helps the HR professional to become a bridge between the workers and the top leadership. The lack of knowledge
Secondly, the HR professionals have to deal with the local government authorities. These government authorities consider themselves as the representatives of the native culture and refuse to speak in any language other than the local language. Under such circumstances, if the HR professional does not know the local language, then it becomes a challenge for him/her. The same problem occurs when the HR professional visits the local government offices.
Additionally, not all employers know the local language. Therefore, they rely on managers who can communicate in the local language and also in English or Hindi.
Yes, it is true that after seventy-five years of independence, the language barriers should have been dissolved. However, in India, the force of sub-nationalism is so strong that it subsumes nationalism. There are regional political parties whose existence depends on playing the politics of competitive identity. They have a self-interest in promoting regionalism, language, etc. This, in turn, downplays the requirement of a unified language across the country.
Against this backdrop, in India, how many decades it will take to dissolve the language barriers is anyone's guess.
Thanks,
Dinesh Divekar