Dear Anil Kumar Tripathi,
I observed two things from your post.
Educating drivers on the use of condoms
The first point is about educating drivers on the need to keep condoms in the first-aid box. I wish you had checked the internet on the connection between first-aid and keeping a condom. Many NGOs in northern India, particularly in Delhi, educate drivers on safe sex. As part of this education, they advise drivers to carry condoms with them. The drivers found the first-aid box a safe place for keeping condoms. This misconception evolved, leading drivers to believe that if they didn't carry condoms, the traffic police could issue a challan against them. Although the Delhi Traffic Police have clarified that condoms need not be part of the first-aid box, the misconception persists.
To know more about this practice of keeping condoms in the first-aid box, you may click the following link:
https://timesofindia.indiatimes.com/...w/71228424.cms
Improving communication skills
The second point concerns your communication. Your post is poorly drafted, which does not reflect well on the communication skills of a manager. A better communicator could have handled the situation differently.
Consider the use of the word "nipple" by a technical person. The technical meaning of this word is "a short pipe with a screw thread at both ends, used as a connector." In the case at hand, should it mean that a technician should desist from using this word in the presence of a woman? There is a limit to self-imposed rules on the violation of sensibility! I wish the woman employee had tried to understand the context of the use of the word that is socially refrained.
When the woman employee raised the complaint of sexual harassment, your immediate reaction was to tender an apology. I wish you had stood your ground and written a letter to the authorities concerned, clarifying your stand. You were merely inquiring whether the driver followed a practice common among his counterparts. Yes, without verifying the merits of the practice, you raised the query about a condom. That was your mistake, but by no stretch of the imagination was the query tantamount to violating any law.
Learning from the incident
The post illustrates how people raise complaints with half-knowledge. The originator of this incident is the woman employee, who, without checking facts, deemed it fit to raise a complaint under the provisions of PoSH. I wish she had educated herself about the provisions of this law. No woman is expected to brandish her womanhood and scare her male colleagues. Gripped by the fear of repercussions of the complaint, the male employee readily apologized. His abject surrender could embolden the woman employee.
This post is also a case of under-utilization of human intelligence. I wish the woman employee and her male colleague had used their intelligence. People do not know how to use their intelligence, but they have started using Artificial Intelligence (AI). AI is no substitute for basic human intelligence. Decisions on how to use AI, when to use it, where to use it, and how much to use it finally rest with humans!
Thanks,
Dinesh Divekar