Dear Lakshmi Priya S,
In every organization,
Formal and Informal Communication go side by side. While the authorities have control over the former, they cannot control the latter. Informal communication is mostly done privately.
Comparison with Competitors
Your question is about banning discussion on comparison with the competitors. Regardless of any restrictions, some comparisons will continue to happen. After all, are you not recruiting employees from the competitors? If yes, then a comparison with the former company is natural.
If the comparison is happening in private conversations, then you cannot control it. Even the court has ruled that an employee has a complete right to vent his/her frustration in private WhatsApp groups. To know more about it, you may click the following link:
https://www.citehr.com/642447-employ...nnot-take.html
The tendency to compare is natural. Comparisons happen in personal life also.
Encouraging Positive Suggestions
If you wish, then encourage the employees to come up with suggestions on the best practices adopted by the competitors. There is nothing wrong with imitating the best practices. This could improve your systems and processes. Moreover, the person who gave the suggestion could be motivated. Who does not wish to see their suggestions implemented?
Thanks,
Dinesh Divekar