Facing E-Separation at Infosys: How Can I Address This Due to Family Health Issues?

My Infosys credentials were disabled on September 14th, which was also supposed to be my Last Working Day (LWD), as I failed to respond to a Show Cause Notice (SCN) within the specified time. The next day, E-separation was initiated, indicating that I had given consent to it.

On September 15th, I received an email from corp.employeerelations stating, "This is regarding your separation from Infosys subsequent to a disciplinary proceeding due to an act of insubordination."

I was unable to work from the office (WFO) due to my circumstances. My father is suffering from health issues that require my constant supervision and support. He has diffuse axonal injury and underwent a Total Hip Replacement surgery after a fall last year. As the only son and breadwinner of my family, I did my best to support them.

In July, I contacted the Infosys helpdesk for guidance on attendance reporting since I couldn't mark 5 days as Work From Home (WFH). I was advised to mark two days as WFH, regularize the rest as "status unknown," and get it approved by my manager. The aim was to balance work and family responsibilities until I could return to WFO or had no other choice. Despite my manager being aware of my WFH situation, there was no communication before approving the separation, and neither my Unit HR reached out.

Unfortunately, my communication broke down, leading to the missed SCN and the disabling of my credentials. I've tried contacting my DM and HR through calls, emails, and texts, but they haven't responded. I request Infosys to investigate, reassess, and revoke the E-Separation.

Given the circumstances surrounding your separation from Infosys due to family responsibilities and the lack of communication leading to the missed Show Cause Notice (SCN), there are steps you can take to address this situation:

1. Document your Situation: Compile all relevant documents, including medical reports of your father, communication with the helpdesk, and any correspondence with your manager regarding your WFH situation.

2. Formal Appeal: Draft a formal appeal letter to Infosys HR, explaining your family circumstances, the steps you took to balance work and family responsibilities, and the breakdown in communication that led to the missed SCN.

3. Request for Review: Ask for a review of your case, highlighting the extenuating circumstances that affected your ability to respond promptly to the SCN.

4. Seek Support: If possible, seek support from any internal employee assistance programs or counseling services provided by Infosys to help navigate this challenging situation.

5. Follow Up: Persist in following up with HR, your DM, and any relevant stakeholders to ensure your appeal is being considered and to provide any additional information or clarification they may require.

6. Legal Consultation: If necessary, seek legal advice to understand your rights under labor laws in India regarding disciplinary proceedings and separations due to personal circumstances.

By taking these steps and presenting your case clearly and empathetically, you may have a chance to have the E-Separation revoked or reconsidered by Infosys.