I can provide some information on the Scheme Certificate issued by the Employees' Provident Fund Organization (EPFO) in India. Please note that the rules and procedures might have changed since then, so I recommend verifying the current guidelines by visiting the official EPFO website or consulting with EPFO officials directly for the most up-to-date information.
A Scheme Certificate is not mandatory for all EPF members. It is typically issued to employees who have completed 10 years of eligible service and have not attained the age of 58 years at the time of leaving their employment. However, if a member does not meet the criteria for a Scheme Certificate, they are eligible to withdraw the Employee Pension Scheme (EPS) amount in the form of a monthly pension after attaining the age of 58 years.
Since you have completed 17 years of service and have crossed the age of 58 years, you are eligible for a monthly pension under EPS. It appears that you mistakenly applied for Form 10C (for withdrawal of EPS amount) instead of Form 10D (for pension claim) on the EPFO portal.
To claim your monthly pension, you should submit Form 10D online through the EPFO portal. Make sure to select the correct option for claiming a pension under EPS. In case you encounter any difficulties during the online submission, you can approach your nearest EPFO office for assistance or clarification.
Regarding the Scheme Certificate, it may have been issued at the time of your leaving in 2016, and that could be the reason why your subsequent application for Form 10C (for Scheme Certificate) was rejected. If you are eligible for a Scheme Certificate, it is typically issued at the time of leaving the employment.
To resolve any issues related to your EPS pension claim or Scheme Certificate, it is advisable to contact the EPFO directly through their toll-free helpline number or visit the nearest EPFO office. They will be able to guide you on the specific steps to take and assist you with the necessary documentation.
Please note that EPF rules and procedures may be subject to change, and it is essential to verify the current guidelines on the official EPFO website or by contacting EPFO officials directly for accurate and up-to-date information.