What are KPIs and KRAs? What is Performance Management System?

Babu Alexander
My knowledge goes, KRA is Key Result Area, and KPI is Key performance index / indicator. With out KRA fixed at the beginning of the financial year, the KPI decided on the KRA .
For example you are fixing a KRA of 20% more profit to be achieved, and KPI could be 10% from the 'new customer' and another 10% from the 'existing customer'. Another example is, on cost reduction of 20% KRA fixed at the beginning of the year, out of which the performer KPI could be fixed 10% from existing supplier, and 10 from the new supplier.
Dinesh Divekar
Dear Rahul,
I have uploaded two videos on Youtube. One is on the difference between KPI and KRA and another is on PMS. Click the following links to refer those videos:
https://www.youtube.com/watch?v=NMEj...g&t=0s&index=5
https://www.youtube.com/watch?v=fTe8Pu6yioo
You may go through both the videos to update yourself on these concepts.
Thanks,
Dinesh Divekar
Darshana Tawre
Hey Guys,
I am newbie on this site :)
I am working as a TL for Training and Quality department in an International Chat Process.
I need some help in creating KRA (performance measurement) for the role of Trainer and Quality Analyst.
It would be great if you guys can help me with some insights.
suchandan-ghosh
Hi
Can any body give me one existing Goal setting format and PMS worksheet for a Manufacturing company.
Thanks in Advance.
you can mail me at [Login to view]
Regards
Suchandan
9830080814
richanayar
Hi,
I am working in clothing company. My manager has told me to prepare KRA based performance appraisal form of retail merchandiser and Sales manager and told me to put KRA and KPI points in them of both the positions. I have never worked on this field. Apprisal form I have already prepared but I am struck with KRA and KPI points.
Need help.
Please tell me what all KRAs and KPIs points I can put in in Retail merchandiser and Sales Manager.
Regards
Richa
Ankit Sharma0204
Hello Everyone,
I am working in a construction type company as an HR Executive, company has many site locations running all over India. My senior asked me to prepare KPI for site operation employees but i have no idea about this. in my opinion a technical person like site in charge or project head can only do this practice.
Can a HR set KPI for employees involved in construction work. if yes, then how, what are the factors involved in it.
Please suggest me.
krishna9845
I want KRa / KPI for Purchase Executive for Hospitality Industry. Please support me ASAp
PIYUSH882
Please give me 2 3 examples of KRA and KPI to understand it.
aussiejohn
PIYUSH882

Go back to the start of this thread on page 1 and you find some samples posted by one of our senior members Dinesh Divekar. It is an excel spreadsheet which does not appear to be opening, however, you can read it by opening it in Google Sheets instead.

Always check previous posts in a long thread as your question is likely to have been answered previously. Also most questions have been posted before and there is a search function at the top of the page.
agarwal1
Hi,I want help regarding making kra & kpi's for furniture manufacturing company for sales,production,operations department & executive assistant.can anyone provide me pre-made templates for above departments.kindly help me anyways you can,your support would be highly appreciated.
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