Seeking Advice: What Questions Should I Include in a 30, 60, and 90-Day Employee Satisfaction Survey?

Dear All, I want to conduct an employee satisfaction survey for 30 days, 60 days, and 90 days. Could anyone please suggest what kind of questions we can include for the first 30 days, 60 days, and 90 days?

Thank you.

Dear team, I want to conduct an employee satisfaction survey for site employees and office employees. Can you please suggest what questions I can segregate for 30 days, 60 days, and 90 days?

Thank you.

Dear Varun Kumar, Good to note that you wish to conduct a satisfaction survey after 30, 60, and 90 days. However, the frequency is too high. It may be more effective to conduct the first survey after 30 days and then another after 90 days.

Regarding the questionnaire, you can use the first six questions from Gallup's Q12. These are:

1. I know what is expected of me at work.
2. I have the materials and equipment I need to do my work right.
3. At work, I have the opportunity to do what I do best every day.
4. In the last seven days, I have received recognition or praise for doing good work.
5. My supervisor, or someone at work, seems to care about me as a person.
6. There is someone at work who encourages my development.

The Importance of Career Plan

Do you create career plans for newly-joined employees? A career plan is a powerful tool for employee development. Providing guidance on career plans also boosts employee motivation. Merely assessing satisfaction through questions may not fully serve the intended purpose.

Thanks,

Dinesh Divekar

Sample Questions for Employee Satisfaction Surveys

Sure! Here are some sample questions you could use for employee satisfaction surveys at the 30-day, 60-day, and 90-day mark:

* 30-Day Survey
- How has your onboarding experience been so far?
- Are you clear on your responsibilities and expectations in your role?
- How do you feel about your immediate team and coworkers?
- How would you rate the support you've received from your manager?
- What are your initial thoughts on the company's culture and values?
- Have you received adequate training for your role?
- Do you feel equipped to perform your job effectively?
- How satisfied are you with your work-life balance?

* 60-Day Survey
- How has your role and responsibilities evolved since you started?
- Are you still clear on your responsibilities and expectations?
- How have your relationships with your team and coworkers developed?
- How has your manager's support impacted your performance?
- What are your thoughts on the company's culture and values now?
- Have you received additional training or support that has helped you in your role?
- How satisfied are you with your work-life balance now?
- Are there any areas where you feel the company could improve in supporting its employees?

* 90-Day Survey
- How has your role and responsibilities changed over the past three months?
- How do you feel about your current level of responsibility?
- How has your relationship with your team and coworkers evolved?
- How has your manager's support impacted your performance over the past three months?
- How has your opinion of the company's culture and values changed since you started?
- Have you received additional training or support that has helped you in your role?
- How satisfied are you with your work-life balance now?
- Are there any areas where you feel the company could improve in supporting its employees?

These questions can help you gauge your employees' initial experiences and any changes over time, and help you identify areas for improvement. However, it's important to keep in mind that every organization is different and you may need to adjust these questions to suit your specific needs and circumstances.

Employee satisfaction surveys are a tool used by organizations to gather feedback from their employees about their job satisfaction, work environment, and other aspects of their work experience. These surveys can be conducted in various formats, such as online questionnaires, one-on-one interviews, or focus groups. The goal of these surveys is to gather information about what employees like and dislike about their jobs, and what the organization can do to improve the work experience for employees. The results of the employee satisfaction surveys can help the organization to create a more positive and productive work environment, increase employee morale, and retain valuable employees.

Dear Sir,

For the 30 days of the survey, it should include:

1. Have you received the appointment letter as per the offer?
2. Have you completed your onboarding process?
3. How were you welcomed on the first day?
4. Have you been introduced in the HR Department?
5. Is there proper support given by HR, such as food arrangement, personal needs details, and information to the Security Department?
6. Was there anybody available from the HR department to welcome you?
7. Have you been informed of the attendance procedure, safety procedures, do's and don'ts, and POSH?
8. Have you received a welcome kit and a brief about the company organization and products?
9. Have you received a written induction document?
10. Has your welcome note been sent to all employees?

After 60 days:

1. Have you been introduced to the Department?
2. Has your seating arrangement been shown?
3. Have you been introduced in the department?
4. Have you been welcomed by the head of the department?
5. Have you received your job description, roles and responsibilities, and authority?
6. Have you received details of the Performance Management systems and the KRA setting process?
7. Are your visits organized at various locations with concerned persons?
8. Have you been told about the vision, mission, goals, objectives, and introduced to the top management team?
9. Have you received the necessary equipment to perform your job, i.e., laptop, mobile, internal telephone list, and safety training?
10. Have you been briefed about the training process, various events, leave, paid holidays, etc.?
11. Have you received an ID card, visiting cards, necessary codes for SAP, Success Factors, etc.?
12. Have you been involved in department meetings and current challenges and expectations by your superior?
13. Are you covered in Insurance benefits, personal accident policy, and have you got access to HR policies and procedures related to your immediate requirements such as leave, paid holidays, etc.?
14. Have you received your first salary?
15. Have you been informed about the events calendar, employee involvement such as TPM, Lean, etc.?

After 90 days, after discussing with the employees, you can add some more questions such as participation in innovation drive, leadership training, etc.

Dear Contributors, I am all for helping people when they seek help. However, we need to assist them in helping themselves rather than spoon-feeding them. I tried to find some background information about Varunkumarchekka but could not find much. I have concurred with Dinesh Divekar's short response. I would like to have more details about the scenario from Varunkumarchekka regarding the nature of the organization he works for and the number of people involved.

Also, one needs to know his background knowledge. My sincere advice to Varunkumarchekka is that he should prepare a questionnaire, post it here, and seek help to improve it before administering it.

I hope you will all excuse me if you find my post inappropriate.

Feedback on the following points can be sought from the new employee:

1. How was your first day at the office? Did you feel welcome?

2. Did you attend the induction program, and was it relevant? If you haven't attended, has the schedule been communicated to you?

3. Is your job objective clearly communicated to you?

4. Have your colleagues made efforts to assimilate you into the team?

5. Are you getting adequate time and guidance with your supervisor at the workplace?

6. Have you been allocated the required resources to do your best?

7. Is your current job profile exactly the same as what was explained during the Wipro Selection Process?

8. Are you clear on the company's Code of Business Conduct and conflict of interest policy?

9. Do you believe your work is important for the organization?

10. Have you been familiarized with the organization's vision, mission, and business plan?

11. Do you have any qualitative feedback that will help in increasing the effectiveness of this program?

12. Can you please share what was the best practice followed in your earlier organization?

Dear All, In my opinion, an employee satisfaction survey is effective as long as the HR or surveying agency remains neutral. Otherwise, employees may not provide accurate information. Firstly, you need to build confidence in the minds of the employees.

Jayanta