How Do I Draft a Complaint Letter for MSME About a Customer's Year-Long Non-Payment?

Need a letter format for the MSME office to complain about a customer's non-payment. Also, can anyone suggest what the legal steps should be for a customer non-payment issue? The non-payment has been ongoing for more than 1 year.

Thanks in advance.

Dear TN Madhumathi, While raising a query, the members are expected to provide background information. This includes details such as the service provider, the type of services rendered, the recipient of the services, and whether a purchase order (PO) was issued before the services were provided.

If a PO was issued, please specify the credit terms. Additionally, elaborate on any correspondence made to facilitate payment and explain the reasons behind any delays in clearing the invoice. Has the customer identified any deficiencies in the services and, if so, what are their allegations?

Kindly furnish us with complete and detailed information.

Thanks,

Dinesh Divekar

This is not an HR issue. Please post your question on the Cite Finance forum, and the members there may be able to assist you with possible remedies. Also, seek advice from your legal adviser.