Dear all,
A lot is being spoken about the unruly behaviour of the Wells Fargo employee, Shankar Mishra, in his air travel from the New York-Delhi flight of Air India. TV news channels have been airing the news continuously. There are debates on the channels on the dereliction of duty by the cabin crew. Delhi Police has issued a lookout notice to the absconding passenger and DGCA has issued a notice to Air India.
The behaviour of the passenger is not just "unruly" but despicable and it is embarrassing to mention, hence I am not mentioning it.
Amidst the public outrage, Wells Fargo sacked Shankar Mishra, who held the position of Vice President of India operations and issued a statement. The portion of the statement reads, "Wells Fargo holds employees to the highest standards of professional and personal behaviour and we find these allegations deeply disturbing."
Under the influence of alcohol, people start behaving abnormally or weirdly. However, the behaviour of Shankar Mishra surpasses all the limits of egregiousness and is indicative of abnormal behaviour even during normal circumstances. Therefore, the question arises, why did Wells Fargo, which claims to hold their employees to the highest standards of professional and personal behaviour, not detect his unreasonable behaviour in the normal course of the duties?
Is it possible for a person of the stature of VP of India operations to demonstrate savoir-faire in regular work but after consuming alcohol cross the limits of obnoxiousness that puts a nation itself to shame?
Many times eccentric behaviour of the persons who hold the higher positions gets condoned. This is because many of them are academically strong and are the products of elite educational institutions. Their strikingly odd behaviour is considered part of their personality and juniors are expected to reconcile to the oddity. Furthermore, there is nobody to give them feedback. The top-most bosses or the board members are too obsessed with growth numbers or business expansion and they show no concern for the roughshod behaviour of the panjandrum.
There is a larger lesson to be learnt from the episode. The lesson is applicable to all types of companies whether they are minuscule in size or carry an aura of working in multiple countries. Let us accept that all humans have weaknesses and let the stellar academics or weight of their personality not overshadow their weaknesses. If the company buckles under the prominence of the person, it may have to face an embarrassing situation which Wells Fargo is facing now. Whether to prevent embarrassment or not is their call.
Thanks,
Dinesh Divekar
A lot is being spoken about the unruly behaviour of the Wells Fargo employee, Shankar Mishra, in his air travel from the New York-Delhi flight of Air India. TV news channels have been airing the news continuously. There are debates on the channels on the dereliction of duty by the cabin crew. Delhi Police has issued a lookout notice to the absconding passenger and DGCA has issued a notice to Air India.
The behaviour of the passenger is not just "unruly" but despicable and it is embarrassing to mention, hence I am not mentioning it.
Amidst the public outrage, Wells Fargo sacked Shankar Mishra, who held the position of Vice President of India operations and issued a statement. The portion of the statement reads, "Wells Fargo holds employees to the highest standards of professional and personal behaviour and we find these allegations deeply disturbing."
Under the influence of alcohol, people start behaving abnormally or weirdly. However, the behaviour of Shankar Mishra surpasses all the limits of egregiousness and is indicative of abnormal behaviour even during normal circumstances. Therefore, the question arises, why did Wells Fargo, which claims to hold their employees to the highest standards of professional and personal behaviour, not detect his unreasonable behaviour in the normal course of the duties?
Is it possible for a person of the stature of VP of India operations to demonstrate savoir-faire in regular work but after consuming alcohol cross the limits of obnoxiousness that puts a nation itself to shame?
Many times eccentric behaviour of the persons who hold the higher positions gets condoned. This is because many of them are academically strong and are the products of elite educational institutions. Their strikingly odd behaviour is considered part of their personality and juniors are expected to reconcile to the oddity. Furthermore, there is nobody to give them feedback. The top-most bosses or the board members are too obsessed with growth numbers or business expansion and they show no concern for the roughshod behaviour of the panjandrum.
There is a larger lesson to be learnt from the episode. The lesson is applicable to all types of companies whether they are minuscule in size or carry an aura of working in multiple countries. Let us accept that all humans have weaknesses and let the stellar academics or weight of their personality not overshadow their weaknesses. If the company buckles under the prominence of the person, it may have to face an embarrassing situation which Wells Fargo is facing now. Whether to prevent embarrassment or not is their call.
Thanks,
Dinesh Divekar