The HR Dept is not a union, however it is and should remain the place where an employee with a grievance or a work or a personal problem can go. If the organization leaves it till the employee goes to the union, by then it’s often too late to get an effective solution.
The HR Department has traditionally organized counseling services, coaching and mentoring, the performance management framework etc.
It shouldn’t be a question of supporting strategy or employees, because the organization won’t be able to achieve its strategic objectives if it doesn’t support its workforce. All of the recent and not so recent studies show that engaged and motivated employees lead to more successful organizations.
Vicki Heath
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