Dear Swati,
While the end result of the activity is laudable, the means are not!
Your MD wants to implement the "
Knowledge Management" practices in the company. Creating a knowledge repository is important, however, the knowledge has to be extracted from the heads of the employees, it has to be classified according to the subject(s) and then stored in an organised manner. However, knowledge management does not just end here. The stored knowledge has to be used also. Therefore, someone has to go to each department, identify their needs and tell them how to use the knowledge.
To do all this, your company needs to appoint Knowledge Officer (KO). The KO also filters knowledge from simple information. The storage of tidbits of the data is not the objective. Therefore, the KO needs to have the depth to know the difference between the two.
A few top-notch IT companies have Chief Knowledge Officer (CKO). Many KOs report to him. Their duty is constantly to hunt for the knowledge, store it in an organised manner and then market it to the needy departments. You may refer to the following links to get the additional information:
http://www.ipedr.com/vol12/45-C115.pdf
https://jose.carambolamc.com/impleme...an-it-company/
https://www.infosys.com/newsroom/eve...management.pdf
Your MD needs to change his approach to the implementation of the knowledge management practices in the company. The present method has the following risks:
a) Any unwanted deduction from the salary is always resented. The deductions will create disgruntlement or even demotivation also. The cost of demotivation could be more than the 5% deduction from the salary of the employees.
b) What if the Managers/HODs pass off ordinary information as "knowledge"? Is it not akin to
passing off ducks as swans?
c) Whether advertently or inadvertently, what if the Managers/HODs pass on the misinformation?
d) Knowledge management means writing down successes or failures in an organised manner. To do this, one needs to have good drafting skills as well. What if the document is poorly worded and is not understood by the user?
As of now, the information provided above is sufficient. There are a few other risks as well. For further information, feel free to contact me.
Thanks,
Dinesh Divekar