Dear member,
India is a free and democratic country. The government allows criticism against its actions or decisions. Freedom of expression is a fundamental right. The Supreme Court has allowed criticism against its verdicts as well. Therefore, it is unclear which law gets violated if the administration of a private or public limited company is criticized. When someone from your ex-company called to inform you that they would like to send a legal notice, did you ask which act was violated?
The purpose of forums like glassdoor.com or mouthshut.com is to create a platform where employees, whether former or current, can express criticism. By reading the reviews, the company administration is expected to take corrective action. If the company administration thinks they can improve by gagging criticism, then they are living in a fool's paradise.
Treating the ex-employer as holier-than-thou is also flawed thinking. We are constantly told to talk positively about our past employers. However, positive thinking does not demand the suppression of our feelings. Rather than sticking to an artificially positive view, there is nothing wrong with taking an objective or rational view. Just recently, a senior member wrote in his post that when a woman avails of maternity leave, it is her moral duty to continue with her employment rather than quitting. After 70 years of independence, should the acceptance of moral superiority or condescension towards current or past employers continue?
Nevertheless, much depends on the verbatim of your review on Glassdoor as well. We need to know what you have written on Glassdoor. You may share a link to your post on Glassdoor without editing it. Unless the contents of the original message are read, it would not be possible to interpret it. When I checked Google, I found excellent advice given by Adv Simrat Singh in a similar case. You may click here to open the link and then scroll down to read her views.
Thanks,
Dinesh Divekar