How Can We Resolve This Complicated PF Transfer Issue for My Ex-Colleague?

Respected Members,

Greetings of the day!

Subject: Guidance on Complicated PF Transfer Case

I need valuable guidance from you regarding the above-mentioned subject matter. Kindly guide me on the complicated transfer settlement case of my ex-colleague.

My friend, Mr. Bipinbhai, was working with a reputed organization for 8 years. His Last Working Day (LWD) was in July 2016. For better understanding, we will refer to the organization as "A." After leaving "A" Organization, he joined "B" Organization in August 2016. In the same organization, the company changed its name and structure, leading to another PF account being generated for all associates. Consequently, a new PF account number was generated for Mr. Bipinbhai.

Mr. Bipinbhai transferred the amount from his first PF account in Organization B to his newly generated second PF account. However, the amount from his previous "A" Company's PF transfer has not been credited to his first PF account in Organization B yet.

Previously, Mr. Bipinbhai had initiated the transfer claim of his previous "A" organization PF to his first PF account in Organization B. Unfortunately, the transfer settlement claim was delayed due to technical issues at the PF department.

The current issue is that after Mr. Bipinbhai's transfer claim in Organization B was completed, his previous A organization's PF amount was credited to his first PF account in Organization B, which had already been transferred to his new PF account. When Mr. Bipinbhai applied for the transfer claim from his first PF account to the second, the PF department rejected the claim, stating that it had already been transferred. However, the amount still shows in his first PF passbook, which was transferred from his previous organization.

I hope you understand this case, which is quite complicated. I am awaiting your favorable response to help settle this case.

**Location**: Rajkot, India

In this complex PF transfer case, it seems that the rejection by the PF department is due to the amount already being transferred from the first PF account in Organization B to the new PF account generated within the same organization. To address this issue effectively, follow these practical steps:

1. Contact the PF Department: Reach out to the PF department to clarify the situation and understand the exact reason for the rejection. Request detailed information on the status of the transferred amount and the specific accounts involved.

2. Provide Documentation: Gather all relevant documents, including transfer claim forms, passbook entries, and any communication related to the transfers from both organizations. This documentation will be crucial in supporting your case.

3. Seek Resolution: Request the PF department to rectify the error by transferring the amount from the first PF account to the correct second PF account. Clearly explain the sequence of transfers and the discrepancy that has occurred.

4. Follow Up: Regularly follow up with the PF department to ensure that the issue is being addressed promptly. Maintain a record of all communications and actions taken during the resolution process.

5. Legal Recourse: If the PF department fails to resolve the issue satisfactorily, consider seeking legal advice or assistance from relevant labor laws governing PF transfers in India. Consult with a legal expert to explore further options for resolving the matter.

By following these steps diligently and persistently engaging with the PF department, Mr. Bipinbhai should be able to rectify the PF transfer rejection and ensure that the amount is correctly credited to the intended PF account.