Dear member,
Whenever a company starts its operations, the top management should be clear on what to measure and how to measure. Nevertheless, if your company is not interested in measuring returns on every Rupee spent on human resources, then be as it may. There is nothing to say further.
If the company does not wish to measure the ROI on its activities, however, this scenario is not just with your company, but many, many other Indian companies too. Look at the American or European MNCs, and you will find that these are highly measurement-driven. Rather than benchmarking against them, the Indian businesspersons prefer to plough their own furrow. May God bless them!
Thanks,
Dinesh Divekar