Dear WaspHR,
The facts of the case are not so clear. You could have given a proper background of the case and then raised the query.
The sentence-wise comments are given below:
An employee has resigned and cannot serve the notice period or buyout, because her whole family is in covid crisis.
Reply: - COVID infection of the family members of the resigning employee and her notice period, how it is linked is not understood. To cater to the needs of the family members, she can take leave. If there is no balance then she can take Leave Without Pay (LWP). Generally, the duration of the notice period is 60 days whereas the COVID-19 infection lasts for two weeks.
But as a parent organization & being responsible to the client where the employee was deployed, how do I manage the policy?
Reply: - Which policy you need to manage? What exactly is the issue? Has the employee asked for a waiver of the notice period?
We are at the peak of the second wave of the COVID-19 pandemic. You or your management could have shown foresight on how to handle the eventuality if the staff members or their families are infected with this viral disease. What planning you had done to manage the sudden absence on account of infection?
Please provide detailed information.
Thanks,
Dinesh Divekar