Aesthetic clinic of cosmetic treatments - What are the reasonable concessions, and for which kind of treatments we can treat the staff with no fees?

Hello all,

I am Padmaja, heading the HR Department of an aesthetic clinic where we offer all kinds of cosmetic treatments. Could anyone please assist me with establishing a policy for providing treatment to our staff? I am seeking guidance on what reasonable concessions we can offer and which types of treatments we can provide to our staff at no cost.

Thank you.

From the experience gained over the years, it can be said that any facility provided free of cost loses its charm. Hence, there has to be a nominal charge. You can charge for consumables and some amount towards overhead costs. As you are in the luxury market, the appearance of employees matters the most, and hence the staff has to be presentable all the time. These factors are to be considered.

Firstly, thank you so much for your reply KK.

Is there any specific policy for documentation purposes?

Dear Padmaja,

You have two options to offer concessions to the staff. The first option is to provide a concession on the MRP with a maximum discount of 50%. The second option is to offer a 10% or any other percentage discount on the basic salary.

In both options, you can determine whether the concession can be provided quarterly, half-yearly, or yearly. For the second option, you can also set a maximum limit.

For documentation purposes, you can begin by depositing a photocopy of the invoice in the employee's file. When an employee wishes to avail the discount, they must submit a form to the HR department. Upon approval of the form, the concession can be granted. The form, along with the invoice copy, should be returned to the HR department for filing in the employee's record. It is advisable to design a specific form for this process.

Additionally, exceptions can be made for an employee's wedding, allowing for an additional discount beyond the regular facility. To avail this benefit, the employee needs to seek separate approval, attaching a copy of the wedding card. However, for wedding-related concessions as well, it is essential to establish a maximum amount limit.

A policy should be formulated regarding the utilization of the service facility. The policy can include the number of years an employee must serve to be eligible for this benefit.

Thank you,
Dinesh Divekar

Dear Madam,

In principle, this is a good idea and can facilitate becoming an effective marketing tool to showcase your cosmetic services to potential customers. Besides, it can help you retain your capable staff if they are given concessions or discounts on beauty treatments. The specifics of such concessions should be left for you to decide based on the returns in terms of the business you are likely to receive.

You can build a display board at the entrance using your staff as models showing how they looked before and after the treatment. This idea is worth implementing as it will be mutually advantageous if designed with motivational appeal.

Regards,

Vinayak Nagarkar

HR and Employee Relations Consultant