I work in a XXX as Credit Support Officer. My Branch Manager has issued an office order instructing to perform a job that is not part of my defined role and responsibility or KRA. We are scored on KRA and given CDS marks that are essential for a job promotion. Now BM is forcing to do work which is part of branch operations, it will negatively affect my CDS. My query is
1) Can I defy the office order?
2) If yes what should be my response? How should I approach the issue?
1) Can I defy the office order?
2) If yes what should be my response? How should I approach the issue?