Training topics suggestions that will fit all staff of the organizations, sales staff, optometrist, opticians and accounts

Hi everyone. I am an HR in the health sector, precisely eye clinic. I want to train the employees, however i am short of topics and probably materials. I need training topics suggestions that will fit all staff of the organizations, sales staff, optometrist, opticians and accounts/admin.
Thank you

Hi,
You need to conduct a training needs identification to know what shall you train people upon.
Send me a test mail at [Login to view] and I shall be able to send you some resources.
All the best!

After assessing TNI of all your staff, you can plan training which shall suit to all sections of your staff.
However, you can arrange to impart training on topics like "Communication" , "Leadership" and
"Personality Development" depending upon the level of your staff.

Dear member,
Employee training is HR intervention. Any HR intervention has to fulfil the organisation's need and training is no exception. Therefore, rather than concentrating on individual needs, I recommend you concentrating on bringing the organisational change. First measure the following:
a) Customer Dissatisfaction
b) Operational failures or quality issues
c) Maintenance issues
d) Under-utilisation of capacity
e) Costs associated with each department
f) Reduction in turnaround time of various processes and so on
Employee training should be addressed to above-mentioned issues or similar to that. Any increase or decrease in some ratio or decrease in some cost will help you in measuring training effectiveness. Before conducting the training programme, one should be absolutely clear what change you would like to see after six months or an year. The subject of the training does not matter.
Thanks,
Dinesh Divekar

Thank you everyone that responded to my request.
@atul, i will keep in touch via the email you provided.