Taking the present discussion further on the lines indicated by our learned friends M/s Nathrao and Dinesh, I would like to add the following about the possible reasons for disputed gratuity claims under the Payment of Gratuity Act, 1972:
Relating to the length of continuous service:
Normally, some employers might be under the wrong impression that an employee's continuous service for the purpose of gratuity counts from the date of regularization or the date on which they get enrolled under the EPF Scheme. Hence, they may omit the temporary service such as casual labor, trainee, probationer, etc. This is not correct in view of the deeming provisions of Section 2-A of the PG Act, 1972, defining "Continuous Service" for the purpose of gratuity under the Act.
Change in the constitution of the establishment subsequent to the appointment of the employee:
The subsequent change in the constitution of the establishment, like sole proprietorship being converted later into a partnership or private limited company being turned into a public limited company, etc., are mere cosmetic changes and as such, cannot affect the continuity of the services of the employees who serve all along. Similarly, in the case of transfer of undertakings, the liability to pay gratuity for the services rendered immediately before the transfer gets shifted to the buyer if not mentioned in the transfer deed.
Periods of unauthorized absence:
Any period of unauthorized absence should be treated as a break in service as per the Standing Orders or the Service Regulations applicable. If not, such periods should be taken into account for the purpose of continuous service. Similarly, the period of suspension, if any, undergone pending enquiry, should be taken into account for computing continuous service if it was not treated as punishment in the disciplinary proceedings.
Wages last drawn:
Last drawn wages or salary means not exactly what was received at last but the rate at which the last salary is payable. When the last drawn salary comprises different components, only those of basic and dearness allowance have to be taken for the purpose of calculation of gratuity under the Act. If it is consolidated, the entire amount should be taken into account. It also implies that matters of non-payment at the statutory minimum rates of wages or revised rates consequent on the revision of wages with retrospective effect may lead to disputes later.
Withholding of Gratuity:
The gratuity amount payable under the PG Act, 1972, cannot be withheld or adjusted under any circumstances other than those mentioned in section 4(6) of the Act.
Therefore, any employer facing such a dispute under the Payment of Gratuity Act, 1972, should cross-check the payment, if any already paid, and ensure such lapses have not occurred either by oversight or by misinterpretation.