Dear Members,
On one of the WA groups of HRs, Administrator of the groups, Mr Rajaram Thorve, has raised the topic for discussion on Decision-making Process.
He has raised the following questions for discussion:
Q. 1 Is it true that decision making is not everybody's cup of tea?
Q. 2 Is it not a gut feeling to take decision however wrong it may be as pitfalls, if any, may be rectified later on to solve the problem of the organization?
Q. 3 Is it true that only the ethical Managers/Leaders can take better stand and decision under critical situation of the organization?
Q. 4 Is decision making an inborn skill or developed by an individual over a period of time?
I have given replies to the questions. These are as below:
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Dear Mr Rajaram Thorve,
Q. 1 Is it true that decision making is not everybody's cup of tea?
Reply: - While decision-making is everybody’s cup of tea, making right decisions is not everyone’s cup of tea. The difference between managers and non-managers is the decision-making power that vests with the managers. The managers who are not empowered to take decisions just carry the designation of manager. Factors that limit the decision-making process are as below:
a) Inadequate information
b) Time and constraints on amount of information that can be gathered
c) Perception of decision makers about relative importance of data
d) Human memory
e) Calculating capacities associated with intelligence
Q. 2 Is it not a gut feeling to take decision however wrong it may be as pitfalls, if any, may be rectified later on to solve the problem of the organization?
Reply: - Managerial decision-making is a scientific process. Those who prefer to give short-shrift to this process or those who do not know how to take scientific decisions, rely on their gut-feeling. The decision-making process is as below:
Step No 1: Recognising the problem or opportunity
Step No 2: Exploring/ Diagnosing the problem or opportunity
Step No 3: Developing alternative solutions to Problems considering all options
Step No 4: Measuring and comparing the consequences of alternative solutions for selecting the best solution. At the same time deciding parameters of which decision is to be evaluated
Step No 5: Implementing the Decision
Step No 6: Evaluation of the effectiveness of the decision
Q. 3 Is it true that only the ethical Managers/Leaders can take better stand and decision under critical situation of the organization?
Reply: - There is nothing like managers/leaders are ethical. However, they should take ethical decisions. If the decisions meet the standards ethics then many times it is possible to avoid the critical situation. However, it is the duty of the top-management to create a culture of ethics or values. This is far easier said than done.
Q. 4 Is decision making an inborn skill or developed by an individual over a period of time?
Reply: - Inborn or otherwise, decision-making skills can be learnt. Rational Decision Making Model is one of the prominent decision-making model that every manager must master.
Final comments: - I conduct the training programme on “Effective Decision-making Skills”. In my training programme, I conduct a simulation that brings out mental blocks that impede decision-making process of a manager. The programme has been proved effective and members can take benefit of this programme. You may click on the hyperlink to know the details of the programme.
Thanks,
Dinesh Divekar
On one of the WA groups of HRs, Administrator of the groups, Mr Rajaram Thorve, has raised the topic for discussion on Decision-making Process.
He has raised the following questions for discussion:
Q. 1 Is it true that decision making is not everybody's cup of tea?
Q. 2 Is it not a gut feeling to take decision however wrong it may be as pitfalls, if any, may be rectified later on to solve the problem of the organization?
Q. 3 Is it true that only the ethical Managers/Leaders can take better stand and decision under critical situation of the organization?
Q. 4 Is decision making an inborn skill or developed by an individual over a period of time?
I have given replies to the questions. These are as below:
+++++
Dear Mr Rajaram Thorve,
Q. 1 Is it true that decision making is not everybody's cup of tea?
Reply: - While decision-making is everybody’s cup of tea, making right decisions is not everyone’s cup of tea. The difference between managers and non-managers is the decision-making power that vests with the managers. The managers who are not empowered to take decisions just carry the designation of manager. Factors that limit the decision-making process are as below:
a) Inadequate information
b) Time and constraints on amount of information that can be gathered
c) Perception of decision makers about relative importance of data
d) Human memory
e) Calculating capacities associated with intelligence
Q. 2 Is it not a gut feeling to take decision however wrong it may be as pitfalls, if any, may be rectified later on to solve the problem of the organization?
Reply: - Managerial decision-making is a scientific process. Those who prefer to give short-shrift to this process or those who do not know how to take scientific decisions, rely on their gut-feeling. The decision-making process is as below:
Step No 1: Recognising the problem or opportunity
Step No 2: Exploring/ Diagnosing the problem or opportunity
Step No 3: Developing alternative solutions to Problems considering all options
Step No 4: Measuring and comparing the consequences of alternative solutions for selecting the best solution. At the same time deciding parameters of which decision is to be evaluated
Step No 5: Implementing the Decision
Step No 6: Evaluation of the effectiveness of the decision
Q. 3 Is it true that only the ethical Managers/Leaders can take better stand and decision under critical situation of the organization?
Reply: - There is nothing like managers/leaders are ethical. However, they should take ethical decisions. If the decisions meet the standards ethics then many times it is possible to avoid the critical situation. However, it is the duty of the top-management to create a culture of ethics or values. This is far easier said than done.
Q. 4 Is decision making an inborn skill or developed by an individual over a period of time?
Reply: - Inborn or otherwise, decision-making skills can be learnt. Rational Decision Making Model is one of the prominent decision-making model that every manager must master.
Final comments: - I conduct the training programme on “Effective Decision-making Skills”. In my training programme, I conduct a simulation that brings out mental blocks that impede decision-making process of a manager. The programme has been proved effective and members can take benefit of this programme. You may click on the hyperlink to know the details of the programme.
Thanks,
Dinesh Divekar