Dear friend,
If you are from manufacturing company, then for your business controlling the following costs is important:
a) Inventory Carrying Cost of Raw Materials
b) Work in Progress (WIP) Inventory Costs
c) Inventory Carrying Cost of Finished Goods
d) Capital costs to run the operations
e) Capacity costs
f) Maintenance costs
g) Quality costs
h) Inspection costs
Therefore, your focus should be on controlling the above costs and not on the enhancement of the competency per se. What if the competencies are built but the costs are not reduced? That will be ineffective training. Therefore, you may decide your priorities on the business requirements or the competencies of the staff.
Thanks,
Dinesh Divekar