PF - Passbook not available to this Member-id as this pertain to exempted establishment (i.e. Trust)

#Rukmini
I worked in an organisation from 2013 to 2017 and joined other organisation in 2017 worked for 6 months and absconded. Now i want to withdraw my pf but when i check in claims status it shows "no record found" and when i give a missed call from my registered phone number it says "PF Balance service is not available for Trust". When i checked in epfindia website it shows "Passbook not available to this Member-id as this pertain to exempted establishment (i.e. Trust). Requested to contact your employer". What does it mean ? and please help with the procedure to withdraw my pf amount.
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