Confused About My PF Withdrawal: What Does This Form 10C Rejection Comment Mean?

I have applied for withdrawal of my PF. I resigned on 21 November 2017. My Form 19 has been settled, but Form 10C has not. The comment mentioned is:

Claim-Form-10C (EPS Withdrawal/SC)(Withdrawal Benefit / Scheme has been rejected due to: REQUESTED TO SUBMIT SUPPLEMENTARY CLAIM FORM 19, TO RELEASE THE REMAINING ACCUMULATIONS/OK - Sir, please explain to me what the meaning of the comment is.

Let me know at what age you started contributing to EPS. Is it after 58 years of age? If so, 8.33% of your employer's contributions to the Pension Fund were wrongly credited to your Pension Fund. It should have been credited to your Provident Fund only. Now there is no withdrawal benefit available from the pension fund, nor is there any scope for a scheme certificate. At the same time, the amount contributed to the Pension Fund will be available in the Provident Fund, and this can be withdrawn by using Form 19.

The above is my reasoning based on the comments made by the EPFO. If not, please go and check with the EPFO itself.