How Can I Effectively Train a New Sales Team on Organizational Behavior and Communication?

I have joined a newly established real estate company as an Assistant Administrator. In this company, most of the employees (Sales team) do not have much experience in corporate companies. Therefore, I am planning to arrange one training session, and the topic is 'Organizational Behavior and Communication Skills'.

Can you please suggest how I can proceed, and is there any training module to make them aware of Organizational Behavior as well as the hierarchy within organizations?

Dear Pavani, if your sales team is not very experienced, then you may conduct training on Effective Selling Skills rather than a subject like organizational behavior. As far as communication skills are concerned, these are part and parcel of the selling skills; hence, no separate training is needed.

In fact, after the training, a lot of follow-up is required in such cases. You need to have a workplace mentor who can guide them on the implementation of learning. Otherwise, 1-2 days of training will never make any impact. There are training professionals who will make tall claims or promise the moon; nevertheless, what matters is post-training implementation. That is the real difficult part.

Thanks,
Dinesh Divekar

Hi Amit,

I have reviewed the details of the training programs mentioned on your company's website. I am interested in conducting training programs, but it may take some time as our firm is newly established.

I will discuss this with my management, and once everything is finalized, we will contact you for further details soon.

Thanks & Regards, Pavani