HR Interactions: How Can Professionals Balance Respect and Authority with Employees?

It is mandatory for HR to be neither rude nor cool and calm. HR professionals who maintain a balanced and respectful demeanor towards employees are likely to achieve better results for the organization.

Dear Yasmin, what type of question have you asked? Can it be a policy on the part of HR to be rude? Whether HR or otherwise, we must be polite. Occasionally, HR is under pressure, and they could be projecting their frustration onto the lower-level staff. However, this is an individual problem rather than painting the entire HR department in a negative light.

Lastly, could you please provide us with the context of your query? There is no alternative to politeness, courtesy, and civility. But then, why have you raised a query about an alternative?

Thanks,
Dinesh Divekar

I completely agree with Dinesh, Sir! HR is what? HR is a human for a human. The most critical part of any HR job is to manage interpersonal relations and employee grievances. For the rest of the things, you need not be an HR person. Hence, to deal with people, HR has to be polite, calm, and firm at the same time. HR has to be too flexible so that people should not hesitate to come to HR, while at the same time, HR should be firm when communicating with employees.

I continue with Mr Saunee sentence.
Feel and observe the employees and groups very closely, so it will be very easy to redress the grievance at the same time , we have to have a step which should not be open to any of the employee except MGMT. where and when only needed…………………………………….