Dear Beenavaradhan,
Had your query been specific to the point of your doubt, it would have been easier for others to respond. When any activity falls within the four corners of the terms "industry" u/s 2(j) and any establishment or organization within " industrial establishment or undertaking " u/s 2(ka) as defined respectively in the Industrial Disputes Act,1947, it would generally attract the provisions of almost all Labour Laws in force, of course, subject to the basic conditions of their applicability. IT and ITES establishments come within the fold of industry though they are distinctly different from conventional manufacturing industries and establishments of trade and commerce. Though their workforce comprises of academically highly- qualified and heftly-paid people -- whom Peter Drucker called as " the knowledge workers"--, in terms of employment laws, they are not different from their blue-collar counter parts of the conventional industries. They do have the rights to legally fixed working hours, weekly holidays and leave, to seek redress against illegal termination, to form trade unions and the like. So, pl come out with any specific questions.