Understanding Employee Turnover
Employee turnover arises due to the addition of employees, known as accession, and separation from the organization, such as retirement, resignation, layoff, or discharge. Every separation, whether voluntary or involuntary, is significant for the organization.
Employee turnover can be either avoidable or unavoidable.
Avoidable Causes
- Bad working conditions
- Poor job dissatisfaction
- Long hours of work and low remuneration
- Lack of incentive schemes and promotional avenues
- Poor relations with seniors and fellow workers
- Ineffective grievance procedures
- Selection bias and lack of training programs
- Inadequate housing, medical, and welfare facilities
- Lack of safety measures
Unavoidable Causes
- Personal betterment
- Domestic affairs
- Illness or accident
- Unsuitability for the job
- Housing or transport problems
- Retirement or death
Avoidable causes can be managed by providing better employee engagement programs, while unavoidable causes are beyond management's control.
Control of Turnover
Turnover may be controlled by conducting personal interviews with outgoing employees, known as exit interviews. Opinion polls or surveys should be conducted by independent persons to understand the opinions of current employees, enhancing loyalty and engagement towards the organization.
Remedial measures should include satisfactory wage plans, incentives, promotions, sound personnel policies for recruitment, selection, placement, and training, provision of reasonable amenities and welfare, setting up mechanisms for addressing grievances, proper retirement benefits, and effective communication channels to improve employee morale. Improvement in supervision quality and training programs to enhance employee skills are also crucial.
Based on the above, it is clear that employee loyalty is beneficial for the organization and helps in reducing turnover.
"MORE EMPLOYEE ENGAGEMENT, LESS EMPLOYEE TURNOVER."
Thank you!
Regards, Amit