Regarding ESI Card Correction And Responsiblity Of Organozation

Hi,one of office boy working with us is having ESI card from last 2 years provided by his parent company,but when he went to ESI for treatment they have deny do the treatment as the card is not in his name in ESI records, now who is responsible for change the card and if the company not respond on this properly what he can do? Kindly suggest.

present company has to add the IP in his ESI records and pay contributions, e-pahchan (TIC) duly annexed with aadhar would be enough to get the benefits, either his ESI card is not seeded with aadhar or his contribution is unpaid, otherwise the department do not deny to honour the card.
if any other type of trouble is being faced then please post .