Thank you for your valued reply; it has helped me to think with purpose and measurable components. I have 10 years of corporate experience in Generalist HR but have never conducted any training programs. For the past 3 years, I have been working on recruitment from home. Now, I am looking for a full-time job and training opportunities as well, whichever I can secure first.
Recently, a friend asked me to conduct a training workshop on team building for their startup BPO, which has 50 staff members for customer services. The meeting is scheduled for Monday, the 25th of July. I am currently working on preparing all modules, presentations, and a list of activities in advance to ensure a smooth training session.
I have also created a questionnaire for identifying training needs, but after reading Dinesh Sir's reply, I realize the need to revise it and include more measurable components.
Query on Questionnaire and Training Needs
My query is whether the questionnaire should vary for different departments and how much time should be allocated to identify training needs.
I am now slightly confused about how to calculate and measure man-hours per employee and what other aspects we should consider before conducting such a program. Could I request a sample format for better understanding?
Thank you for your assistance.
Regards,
Sanjukta