Policy Of Standby

Hi ,
If you can help me out with any policy wherein we can have 365 days support including public holidays in the organisation and inturn give them any kind of benefit, may be monetary or in kind which encourages the employee to do so .
Please let me know.
Regards
Deepti

Dear Deepti,
What is the nature of your industry? What is the product or service? What type of services you provide that requires 365-day operation? Of the total number of employees, how many per cent of the employees will be required to work on Sundays/Holidays?
You may make a duty-roster in such a way that those who work on Sunday, get their weekly off on Monday, Tuesday or Wednesday. Weekly off during the week is preferable because employees can complete their bank-related or some other work on this day. Employees who work on Closed Holidays, need to be given compensatory off within 30 days.
Nevertheless, while designing the duty roster, make sure that number of weekly off or compensatory off do not pile up. I have seen few cases wherein, employees did not ask for their weekly off or compensatory off and then came up with the request for 15 days at a stretch. Managing this prolonged absence is still tougher.
Thanks,
Dinesh Divekar

Dear Dinesh,
Thank you for your response.
The nature of your industry is Life Sciences and has its own software. To take care of the software application, the company needs someone to handle it 365 days.
They are 5 employees who is in charge of this software in India of which they need to handle on rotation.
Shall work out roaster as per your recommendation, also if you have any policy as such please share it with me.
Regards
Deepti