Dear Alex,
You are clear about employee training. But you are not clear why you would like to organise the employee training. For this you need to do the Training Needs Analysis (TNA). For TNA, consider the following parameters:
a) Customer Dissatisfaction
b) Operational failures
c) Report from Performance Appraisal of the employees
d) Organisational issues like conflict etc
e) Vision of your organisation like acquiring certification for ISO, six sigma etc.
f) Career Planning and Succession Planning.
Earlier, I have given comprehensive reply on the employee training. Click the following link to refer it:
https://www.citehr.com/523786-traini...oft-skill.html
Thanks,
Dinesh V Divekar
Management & Training Consultant
dineshdivekar(at)yahoo.com