How Do You Encourage English-Only Communication at Work Without Offending Anyone?

Subject: Communication Language Expectation

Dear Team,

I hope this message finds you well. I am writing to remind everyone about our communication language policy during office hours and when at the client's location.

As part of our commitment to professionalism and effective communication, it is important that we all speak in English in these settings. This practice not only ensures clarity and consistency but also demonstrates respect for our diverse team members and clients.

If English is not your first language and you feel more comfortable speaking in another language, please feel free to do so during breaks or informal discussions. However, when engaging in work-related conversations or in the presence of clients, let's all make an effort to use English.

Thank you for your attention to this matter. If you have any questions or need further clarification, please do not hesitate to reach out to me or the HR department.

Best regards
[Your Position]

Dear Srini, Check whether you can frame it like this:

Dear Team,

Good morning. Greetings from the HR department!

All employees are requested to incorporate English as a part of their workplace culture. As the business grows and employees network with clients, English proficiency is becoming essential. Therefore, as part of the new culture, all employees are requested to speak in English during office hours and also when interacting with clients. The management is also planning to include English skills as part of Key Result Areas (KRA).

Regards

Dear Mr. Srini,

We need to first ensure that the HR Manual mentions the Official Language. Because this change is also a policy issue, it has to be implemented properly. Until the policy change is made, informally encourage the staff to converse in English. Everything improves with practice. Once the policy change is in effect, it should be enforced as a rule.