Wonderful contributions from learned members above. If you ask two construction workers what they are doing and one replies that he is laying bricks and mortar, while the second one replies that he is building a wonderful home, then the second one is an engaged employee. His reply demonstrates a streak of passion about what he is doing. Therefore, employee engagement is all about the efforts that make the employee feel that his work matters to the organization and he is part of the larger picture.
Understanding Employee Engagement
If you believe that celebrating birthdays can engage an employee, it oversimplifies your understanding of employee engagement. Similarly, if you consider these functions as mere 'time-pass,' then you are too cynical, as Nathrao said, to dismiss their collateral value to total employee engagement. An employee needs to be engaged not only in his work but also socially engaged to generate feelings of bonding and belonging as a social unit, which translates into team spirit to engage employees as a team in the actual work. As Asutosh said, these are subplots of the main engagement script.
The Gap in Engagement
Now, the reasons many feel cynical, sometimes justifiably, about employee engagement, as read in an article, is due to the gap in engagement. When senior executives are asked about employee engagement, they claim to believe in it, boast about their wonderful culture, and praise their employees' performance. However, when employees are asked, most of them express that the culture is dysfunctional, and they feel disconnected from the goals. The gap lies between the belief and behavior of the top executives. They perceive employee engagement as solely for employees and do not engage in it themselves. This gap needs to be closed for engagement activities to bear fruit.
Regards,
B. Saikumar
HR & Labour Law Consultant