Organizational Focus in Training
Problems of this kind arise when you concentrate on individuals rather than the organization in general and departments in particular. Training is a means to bring organizational change. Therefore, focus on the organization rather than the individual. By focusing on the organization, you will be able to measure training effectiveness. By focusing on individuals, it is very difficult to measure the ROI on training.
You may go through replies to the past queries. The links are as below:
#post2015092
#post1969910
https://www.citehr.com/311628-measur...ml#post1411484
(Though this is related to technical training, the comments are useful for behavioral training as well)
For further assistance, if any, feel free to contact me.
Thanks,
Dinesh Divekar