Hi Team ,
I would like to get some expert advice how should I proceed in my case. I joined wipro in 2008 and still working I was promoted as an ASG in Wipro bpo after an year of calling.I am working in the Orginisation as an Asg till now.
This all started when I saw some Non Compliance in Wipro Bpo for not following policies and I raised an Ombuds in 2009. On basic of that the Manager of Hp Kv was removed and Tec Lead was removed. But raising the escalation I came in the Bad books of the company.
Time passed by and management alawsys use to ill treat me which cannot be Quantified.
I raised my second escalation as an Ombuds for Industrial Injury Leave and the same was adressed correctly and process for IIL was changed and again I came in lime light as a wistle blower.
In the month of October I found some severe Non Compliance on Floor and since I never wanted to disclose my name I send a email to my Avp stating the full issue and raised an Ombuds. Management tried their level best to save there Managers but all were involved
Parties Involved were Agents > Asg > Team Leader > Tec Lead > Manager
Now management did not knew that Ombuds was raised hence they Quickly threw some Agents and a Asg and they asked the Team Leader to put down her papers as well. She raised an Ombuds as well and fought for 6 months and this case went to Wipro Legal Cell and after they interviened they found that Tec Lead and Manager was at fault and Team Leader was innocent. I also helped the Ombuds team in the full investigation as I knew what exactly happened. This was the second instance on which a Manager was removed on my Escalation.
After this i found an agent Selling his own software on calls he was taking for our process. I investigated and send a proper mail to the Management and both the agents were terminated on integrity.
This time again it was me.
From Oct 14 to Till date I found 4 major instances where my floor was doing Non Compliance and I started sharing the data with Legal and Compliance Team and I use to send a email from Outside domain to the full floor with data.
The issue that cropped was I was right on the part that I was asking my process not to do Non Compliance but on the contrary I was becoming a pain cause for 6 months floor was not able to do Non Compliance and Floor Target was not met.
Then I got a client escalation for a girls in my team and this was a golden opportunity for our management to chuk me out. An SIR was raised on me and a internal audit happened in which they concluded that both of us has to put down the papers.In the escalation the girl was not able to proove any thing but this was the only chance for wipro to get rid of me.
When I spoke to Wipro Legal Cell they have send me a email stating that I will not be a part of any Retribution or Retaliation. I have send them a email to re invrstigate the case as I was appherensive that Wipro will throw me out.
What My question is incase Wipro ask me to put down my paper after investigation can I file a Case for Harrasment , Retaliation and Retribution.
As i was a person who was responsable for so many Esclation where Wipro had to take action against there managers hence they have framed me and Chucked me Out.
I am still in Wipro Bpo please Suggest how to proceed considering the fact Wipro tells me to put down my papers
I would like to get some expert advice how should I proceed in my case. I joined wipro in 2008 and still working I was promoted as an ASG in Wipro bpo after an year of calling.I am working in the Orginisation as an Asg till now.
This all started when I saw some Non Compliance in Wipro Bpo for not following policies and I raised an Ombuds in 2009. On basic of that the Manager of Hp Kv was removed and Tec Lead was removed. But raising the escalation I came in the Bad books of the company.
Time passed by and management alawsys use to ill treat me which cannot be Quantified.
I raised my second escalation as an Ombuds for Industrial Injury Leave and the same was adressed correctly and process for IIL was changed and again I came in lime light as a wistle blower.
In the month of October I found some severe Non Compliance on Floor and since I never wanted to disclose my name I send a email to my Avp stating the full issue and raised an Ombuds. Management tried their level best to save there Managers but all were involved
Parties Involved were Agents > Asg > Team Leader > Tec Lead > Manager
Now management did not knew that Ombuds was raised hence they Quickly threw some Agents and a Asg and they asked the Team Leader to put down her papers as well. She raised an Ombuds as well and fought for 6 months and this case went to Wipro Legal Cell and after they interviened they found that Tec Lead and Manager was at fault and Team Leader was innocent. I also helped the Ombuds team in the full investigation as I knew what exactly happened. This was the second instance on which a Manager was removed on my Escalation.
After this i found an agent Selling his own software on calls he was taking for our process. I investigated and send a proper mail to the Management and both the agents were terminated on integrity.
This time again it was me.
From Oct 14 to Till date I found 4 major instances where my floor was doing Non Compliance and I started sharing the data with Legal and Compliance Team and I use to send a email from Outside domain to the full floor with data.
The issue that cropped was I was right on the part that I was asking my process not to do Non Compliance but on the contrary I was becoming a pain cause for 6 months floor was not able to do Non Compliance and Floor Target was not met.
Then I got a client escalation for a girls in my team and this was a golden opportunity for our management to chuk me out. An SIR was raised on me and a internal audit happened in which they concluded that both of us has to put down the papers.In the escalation the girl was not able to proove any thing but this was the only chance for wipro to get rid of me.
When I spoke to Wipro Legal Cell they have send me a email stating that I will not be a part of any Retribution or Retaliation. I have send them a email to re invrstigate the case as I was appherensive that Wipro will throw me out.
What My question is incase Wipro ask me to put down my paper after investigation can I file a Case for Harrasment , Retaliation and Retribution.
As i was a person who was responsable for so many Esclation where Wipro had to take action against there managers hence they have framed me and Chucked me Out.
I am still in Wipro Bpo please Suggest how to proceed considering the fact Wipro tells me to put down my papers