Dear Isma, The information that you have provided is inadequate. What is your product or service? How many processes are involved in producing the product or delivering a service? What is your designation? Is this your initiative, or has some senior authority instructed you to undertake this exercise?
Concerning the Training Framework
You should measure the following costs:
- Inventory Carrying Cost of Raw Materials
- Work in Progress (WIP) Inventory Costs
- Inventory Carrying Cost of Finished Goods
- Capital costs to run the operations
- Capacity costs
- Maintenance costs
- Quality costs
Start by measuring these costs. Training will be effective if you focus your training activities on reducing these costs. Otherwise, training may end up being merely rhetoric and humbug. Moreover, you need to measure these costs independently. No ready-made framework can be provided by outsiders.
Thanks,
Dinesh V Divekar