Dear Rukmi D,
I am Bangalore-based management consultant. Training in the field of (a) soft skills (b) purchase and inventory management (c) sales has given me vast exposure to various facets of business. On the strength of this exposure, I have entered into the field of PMS consulting. You may not get a person with so much of versatility.
To institute PMS it requires great exposure across the spectrum of industries. If mishandled it may do more harm than good. To know more about instituting PMS in the company, you may
click here to refer my past post.
Principles of PMS do not change with respect to industry. These remain same. What matters is whether you have very comprehensive and stable PMS in your company. Focus of PMS should be to measure the business performance and then individual performance.
In well-designed PMS organisations, individual are trained well so that they can design their own KRAs. Manager only validates it. Junior is expected to maintain MIS or other evidence to prove the quantum of performance in PA meeting. Manager verifies the score. In this process, nobody
gives or
takes anything. Junior [i]earns] the marks and there is evidence for this. In the same PA meeting, junior is also expected to come up with his KRA for next quarter or half-year. Manager verifies it, reassigns the weights if required, changes the KRAs itself if required. Further feedback can follow in subsequent meeting.
Since junior himself or herself calculates the score, there is no room for disgruntlement
There is lot of misconception on the concept of KPI and KRA. To remove this misconception, I have uploaded my presentation on Youtube. To refer that video, you may
click here.
I have been giving my replies on the subject time and again. If you wish to refer my past replies, then you may click the following links to refer those:
Subjectivity in Performance Appraisal
https://www.citehr.com/493249-design...ml#post2150143
https://www.citehr.com/495024-kpi-va...ml#post2152136
I handle consulting on PMS. To know more about my services, you may
click here. If you hire my services, I will do deep study of each department and design new measures which hitherto you had never thought of. PMS will be helpful to you in your recruitment, employee training, manpower planning and do on.
Thanks,
Dinesh V Divekar
Bangalore - 560092
[B]