Dear Anonymous,
There are specific reasons why productivity is low. The only people who know are the people with low productivity.
IF you listen to their complaints, suggestions, and questions more than enough to satisfy their need to be heard, AND respond to those to the satisfaction or better of the originator and any other affected employees, even if it means telling them why they cannot have what they want, productivity will start to rise. The more you do this, the more productivity will rise.
Management's responsibility is to support employees tangibly with such things as training, coaching, tools, material, discipline, direction, planning, and information, AND intangibly with competence, confidence, morale, trust, peace of mind, ownership, autonomy, commitment, and pride. Since the productivity of your employees is low, management top to bottom is obviously not providing high quality tangible and intangible support.
If you want to better understand the above, why it is true and how exactly to do it, contact me. I managed people for over 30 years and learned how to do the above to a very high standard and after that enjoyed huge gains in productivity, over 300% per person.
Best regards, Ben
Leadership Skills for Managers and Executives.