Dear Sr. HR's,
I am working as Sr. HR executive in a bpo company with 60-70 employees.
i want to know a few things:
1.) how to track attrition at agent level & how to know the reason of very high attrition rate at agent level in my company? Mostly soon after the joining employees are absconded & i keep chasing them but do not get any response.
2.) What is the correct process of head hunting of candidates & how can i increase hiring rate in my company?
So basically i want tips for increasing hiring & decreasing attrition.
Please help.
I am working as Sr. HR executive in a bpo company with 60-70 employees.
i want to know a few things:
1.) how to track attrition at agent level & how to know the reason of very high attrition rate at agent level in my company? Mostly soon after the joining employees are absconded & i keep chasing them but do not get any response.
2.) What is the correct process of head hunting of candidates & how can i increase hiring rate in my company?
So basically i want tips for increasing hiring & decreasing attrition.
Please help.