Dear Pinky,
Bank or any other industry, concept of PMS does not change. KPIs change as the industry changes. Since KPIs change, KRAs also change. To know more about instituting PMS in the company, you
click here to refer my past post.
There is lot of misconception on the concept of KPI and KRA. To remove this misconception, I have uploaded my presentation on Youtube. To refer that video, you may
click here.
I handle consulting on PMS. To know more about my services, you may
click here.
Thanks,
Dinesh V Divekar
[B]