Struggling with EPF Transfer in Chennai? Need Help Installing Digital Signature on OTCP Portal

For EPF transfer on the OTCP portal, we are unable to install our authorized digital signature as per the instructions given by the EPF (we have installed JAVA with our IT support). Although it is showing an error, due to that, we are unable to authorize the employee transfer claim forms online and are currently on hold. We have tried numerous times through email and also directly at the EPF office in Chennai, but have not received proper guidance. The issue continues to persist to date.

You may have experience with this case. Kindly guide me on how to successfully install the digital signature in the transfer claim portal. Additionally, please share any technical support details to help resolve this issue.

To successfully install the digital signature for EPF authorization on the OTCP portal, follow these steps:

1. Ensure that the JAVA installation is up to date and compatible with the EPF portal requirements.
2. Check the digital signature certificate for validity and ensure it is issued by a recognized certifying authority.
3. Clear the browser cache and cookies before attempting the installation process.
4. Disable any browser extensions that may interfere with the digital signature installation.
5. Try using a different browser or device to rule out any browser-specific issues.
6. Contact the EPF helpdesk or technical support for specific guidance on troubleshooting the digital signature installation.
7. If the issue persists, consider reaching out to a local IT professional who has experience with digital signature installations for further assistance.

By following these steps and seeking appropriate technical support, you should be able to resolve the issue and authorize the EPF transfer claim forms successfully.