As a matter of interest, can anyone tell me why Management bothers to conduct surveys?
It has been my experience, and I am sure the experience of a lot of other members here, that these surveys are not worth the paper they are printed on.
For starters, most employees will NOT tell management how they really feel about a range of issues. They want to keep their job. Telling management you are not happy about something, is almost certain to be career limiting.
Secondly, management tend to ignore anything they don't want to hear.
Thirdly, implementing change costs money, be it in redesigning work practices, changing office layouts, sacking and paying out unproductive people, getting rid of managers who the staff hate with a passion, etc etc. No organisation wants to spend money on these sorts of things, because they are too short sighted to see that a happy workforce will lead to a better bottom line down the track, i.e. there is no immediate payoff for the expenditure.
The organisation I currently work for, has a big staff survey every 12 months. The 2013 Survey highlighted many shortcomings, one of which was bullying, which presented management with a very concerning state of affairs. What do you think management has done about this? You already know the answer to that.
If management is serious about these sorts of surveys, they need to be conducted by an independent organisation who has the skills and expertise to do this sort of work. Then the results need to be fed back to management WITHOUT any form of identification as to who said what.
Finally, it takes a very forward thinking and enlightened management structure to take criticism on board, AND make a concerted effort to fix the problems.
That's not something I ever expect to see in my lifetime. I hope you have better luck.