Training Modules for Logistics: What Works Best for Your Team?

ANIL KUMAR T B
Request for Training Modules

Please advise on suitable training modules for a logistics company.

Regards,
ANIL B
Dinesh Divekar
You have asked this query, but then you could have clarified whether you have asked this query for your own company or for your client.

Understanding Logistics

"Logistics" is a vast subject. It includes transportation, container movement, etc. Other related subjects like purchasing, shipping, and freight forwarding are also sometimes included in "logistics," though these are not necessarily part of logistics.

Therefore, please clarify what kind of logistics operations you have and what challenges you face. I have conducted training for FedEx, and from my past experience, I can say that process training is most important for logistics. FedEx became successful because they have defined their processes to the last detail. You may do so. This will bring uniformity in the operations of your branches or stations.

Thanks,
Dinesh V Divekar
Dinesh Divekar
The four areas you have mentioned are independent of each other. Of course, I doubt whether there is any difference between the first two. If there is, I am not aware. Nevertheless, you need to create your own Service Reference Guide (SRG), and training should be provided on how to use the SRG. Secondly, you need to create a process and sub-process for every process if required. You should measure the cycle time of every process or sub-process.

For Sl No 3, i.e., [warehousing](https://docs.google.com/document/d/1wfwViQbtdjndEgLFyTFldJDa5dRXCQwU1AmOwqaVv7o/edit?usp=sharing), I will conduct the training. This is also a vast subject. I need to know how many warehouses you have and what material is moved through these warehouses.

The last one, i.e., Transportation, is also a vast subject. This is where you may get a lot of headaches. Creating uniform operations across the branches will be the key to your success.

What type of software do you use? You should also conduct training on the software. Possibly [Manhattan](http://www.manh.com/) could be the right software for you.

Thanks,

Dinesh V Divekar

Dear Mr. Dinesh, thanks for the response. We are into the following:

1. Custom Clearance (Sea/Air - Import/Export)
2. Freight Forwarding (Sea/Air - Import/Export)
3. Warehouse
4. Transportation

Do appreciate your expertise in explaining it further.
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