Dear Suresh,
My knowledge about I.T Industry and its work culture is very skin-deep.But, in my own observation and from my interaction with youngsters known to me, I find that though academically half-baked, some guys by their hard work and commitment, quickly acquire the skills required for the BPO Industry while on job and move up easily in the organizational ladder.But it is equally true that some people get somehow struck up in the middle of their career graph obviously because of their saturated mind-set and become a dead wood.Here arises the need for HR, I do firmly believe, to view such cases in psychological perspective and adopt a pro-active approach rather than weighing the various options of getting rid of them as mere dead wood.For example, the efficiency of heavy vehicle drivers gradually diminish with the advancement of their age.That's why the State Transport Corporations in TamilNadu implement the policy of promoting senior most drivers as Driving Instructors for the new recruits.It is beneficial for both the employer and the employee for it enhances redeployment and intensifies the sense of belongingnes.In the narrowest but inevitable sense, employment is a source of liveli-hood.If it is at stake, certainly it will have an adverse impact on the morale of the employees.Performance related issues always demand a cautious and calculated approach for an exhausted employee cannot be equated with that of a mere garbage.So, better motivate him to rise up to the standards of performance expected of him by proper counselling for no one can circumvent the natural process of aging and the problems associated with it.