Dear friends,
Time and again queries appear in this forum on the concepts of KPIs, KRAs and Performance Management System (PMS). Many HR professionals do not know how to design KPIs or KRAs.
For the convenience of everybody, I have attached "Sample KPI and KRA Manual". The MS Excel Workbook contains five sheets. The first three sheets are related to the construction or real estate industry (Contracts, Design & Development and Land Survey Department) and the other two are about the port industry (Container Terminal and Project (Mechanical) Department).
The attached manual is a sample one. KPIs or KRAs for other departments are
not shared. KPIs and KRAs for the departments mentioned above is not a complete list.
Essence of designing KPIs and KRAs lies in their customisation. The document is attached to show how customisation is done.
I have been giving my replies on this subject time and again. You may go through the following link:
https://www.citehr.com/511936-pms-company.html
Though the above link pertains to the IT company, the reply is applicable to all industries. In the above link, there are several hyperlinks. Go through all the links patiently and I request you to improve your understanding of PMS.
Please do not raise queries or send me emails to share the complete details of the KPI and KRA Manual as my consulting services are paid. Secondly, my consulting charges are non-negotiable. Therefore, approach me to avail of my consulting services only if your management understands the value and is ready to pay premium prices for designing PMS for your company.
Thanks,
Dinesh Divekar
+91-9900155394