Dear Smita, I mentioned Industrial Relations as an important part of the HR role. Its scope has a broader meaning in the current scenario. It not only deals with the Trade Unions but as HR professionals, we have to spend a lot of time creating and maintaining good industrial relations. This means we need regular interaction with employees to understand their concerns so that we may devise proactive policies for improvement. We are change agents between Management and the employees. Based on our fact-based suggestions, the management acts.
Further, you may categorize the topics as under:
HR
Manpower Planning and Forecasting
You see your current manpower/business plan, future requirements, and demand and supply issues.
Recruitment and Selection
Data bank, manpower consultants, school and colleges for placements, receiving and reviewing job applications, planning for interviews, calling and shortlisting candidates, preparing job offers, appointment letters, and joining formalities.
Training and Development
Induction training for the new incumbent.
Regular Training (identification of training needs, preparing training calendars, conducting training programs, evaluating the feedback for further improvements).
Performance Management
Having regular interaction with the HODs for periodic review of the performance of the employees, rewards, and letters.
Employee Engagement Activities; to get optimum output and for the satisfaction of the manpower.
Rewards and Recognition
Administration
Company canteen, pantry, security, stationery, vehicles, computers and printers, fax machines, telephones and mobiles, CCTV cameras, furniture and fixtures, salary and wages, maintaining personal records, liaison with Labour Dept., Factories Dept., PF Dept., ESIC Dept., and other related departments, Time Office administration, maintaining overall housekeeping of the plant, managing contractual manpower, complying with statutory provisions under different Labour Laws, overtime, ex-gratia, etc.
Welfare Measures
In addition to the statutory provisions, professional companies stress the welfare of the employees, i.e.
- Loans and advances
- Conveyance facilities
- Accommodation arrangements
- Taking care of the families
- Schooling of the children of the employees
- Cultural activities
- Tours and travels
- Free medical check-up camps
- Outside training of the employees
Industrial Relations: As already mentioned.
I may have missed some important points, but the above is the broad categorization of the processes.
With Best Regards