How Do You Handle Difficult Customers? Insights from a PowerPoint Presentation on Customer Management

PowerPoint Presentation on Customer Management

Please find the PowerPoint presentation on different types of customers and their management, especially focusing on how to handle difficult customers.

Regards,
AMAR BIR SINGH
Manager - Training

Very nice description and analysis. Retailers understand that a company representative cannot antagonize them, as losing a customer is equivalent to losing a sale. Prescription (Pharma) bouncing, even if he cannot afford it, would result in losing a sale. Hence, good work at a doctor's clinic is necessary.

Therefore, using the methodology aptly described in the PowerPoint presentation, a salesman can handle them. Very good input useful for application, whether in the field or in training.