How Can We Identify Behavioral Training Needs in a Busy 24/7 Healthcare Environment?

I am working in the healthcare sector, overseeing the training and development of employees. Given that the healthcare sector operates 24/7, department heads do not have sufficient time to complete the training needs analysis forms for their employees.

Request for Suggestions on Identifying Behavioral Training Needs

I kindly request all professionals to suggest a method by which I can identify the behavioral training needs of the employees. I look forward to a positive response.

Regards

In this case, you can include behavioral training in your appraisal system (or performance review system). Make this mandatory to fill in all the details and get signed off by HODs on it. Review all appraisal forms. You can also identify training needs from there.

Regards,
DK

You could have checked this forum before raising this query. Anyway, click the following links to refer to my replies to past posts:

https://www.citehr.com/143755-traini...tml#post608371
#post1969910

All the best!

Dinesh V Divekar

Thank you for the response. Before posting this query, I have already gone through your previous posts. To be very frank, they were of no use to my situation. I have already mentioned that no Head of Department (HOD) has enough time to fill out such forms.

Alternative Methods for Conducting Training Needs Analysis

What could be another way to get Training Needs Analysis (TNA) done for about 1500 employees without causing any disruption in the organization's operations?

Anyways, thank you for your concern.

I disagree with your statement, "Since the healthcare sector runs 365 days round the clock, no Head of the department has enough time to fill up the training needs analysis form of their employees." Since I have managed COMPLETE HOSPITAL OPERATIONS, I am well-versed with HOSPITAL STAFF, including DOCTORS' PSYCHOLOGY. HODs and other STAFF have sufficient time to chat about unnecessary topics, take tea breaks, etc. HOSPITAL STAFF are experts at giving irrelevant excuses.

Spend some time with your HOD to find out how much free time he has. You can also appoint someone, and both of you can support/help in getting relevant details filled through TNA.

In short and sweet, HOSPITAL STAFF hate undergoing TRAINING. This is what my experience says. The only way to control and manage HOSPITAL STAFF is to circulate the CIRCULAR through the MANAGEMENT and DEAN. Kindly call for meetings in GROUPS and brief them. Ensure that the MESSAGES reach every employee. You can also collect FEEDBACK by designing your own QUESTIONNAIRE. Only then will the situation be under control, as I was the MANAGEMENT GUY and succeeded in making them understand my MODUS OPERANDI, which was in favor of the HOSPITAL & STAFF.

If you wish, kindly apply a similar strategy and highlight their WEAKNESSES and LOSSES (it can be anything) incurred by the MANAGEMENT for not undergoing relevant training or accommodating necessary/desired changes in line with TIME & MARKET REQUIREMENTS.

With profound regards