The Human Resources Manager is responsible for the oversight of all human resources systems and procedures, including recruitment and selection, training and development, performance management (evaluations), conflict resolution, and compensation/rewards management, ensuring compliance with governing regulations. He/she will also be responsible for the development and implementation of HR policies and procedures. As briefly indicated below:
• Design and Implementation of Human Resource Systems, Policies, and Procedures
Staffing & Recruitment
• Review and advise senior management on annual staffing plans as part of the annual operating planning process to ensure alignment with outreach performance goals, center expansion plans, institutional development/transformation requirements, and other needs.
Performance Management
• Implement and manage the performance evaluation system to ensure that all employees receive a timely evaluation according to organization policy.
Compensation Administration / Rewards Management
• Maintain and update on an ongoing basis the company salary matrix in consultation with the company management team. Conducting salary surveys based on strategic objectives.
Records Management
• Ensure proper maintenance and updating of all organization personnel files and HRIS.
Employee Relations
• Ensure accurate and timely institutional responses to all employment-related inquiries, including employment applications, reference checks, and confirmations of employment, or others, in accordance with local legislation and established policies and procedures.
Orientation, Training & Development
• Responsible for all the organization staff training and development.
Department Planning & Development
• Develop a human resources strategic plan that matches the operational and financial projections and anticipates staff qualifications and needs required for transformation to a regulated financial institution.