Handling Conflict: How Should HR Address a Dispute Between Sales GM and Executive?

kirankumarsr
The incident took place like this: when my Sales GM was having a monthly review meeting with the outstation team, he indicated to one of the sales executives to work hard and try to cover the maximum area in his allocated district. The sales executive replied, "I can't cover as you say. I can only cover this many areas in my district." Upon hearing this, our Sales GM said, "Please leave the company if you can't." In the conversation, the Sales Executive questioned, "Who are you to tell me I can't leave the company?" The GM then informed HR to terminate him. How should we proceed with this issue? Please suggest to me.

Thank you.
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